Returns & Exchanges
At Dilly Dally Kids, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If the fit isn't quite right, we are happy to assist you with a prompt refund or exchange to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack the unwashed and unworn garments in their original packaging, ensuring all designer tags remain attached.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.