Frequently Asked Questions
Everything you need to know about shopping at Dilly Dally Kids.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our returns portal to start a request.
How do I know which size to buy for my child?
Each product page includes a detailed size guide based on height and weight. If your child is between sizes, we generally recommend sizing up for a more comfortable fit.
Are your fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable materials like organic cotton and OEKO-TEX certified fabrics to ensure they are gentle on your child's skin.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and are calculated at checkout.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our support team.